Ideas & insights

VAT for European #SaaS founders: here's what you need to know

VAT for European #SaaS founders: here's what you need to know

Companies in EU or that have some of their customers in the EU have to know how VAT (Value Added Tax) applies to them. Keeping your business in good books with the VAT man is cruc...


E-commerce: why and how often customers send stuff back [survey]

The University of Regensburg just published a new study about the return rates of e-commerce. Return rates are a crucial ingredient of the business model of e-commerce, because they can mean the difference between profitability and loss. What is your average return rate? This is a weird chart, I think, because of the way it's designed. I think this would be a better visualisation, though, because it shows mo... Read more

SAP CEO: "We're swinging. We're a startup again."

SAP was founded way back in 1972, but recently they've shown that they're still agile and aggressive. Only this week, it made a move into the events and concerts vertical with the acquisition of Ticket-Web. But it's also innovating in house. In less than two years, it launched SAP HANA as a freestanding product, ramped sales up to more than € 300 million per year, and recently announced that it would use Hana a... Read more

"I want to be Peter Vesterbacka" (on Samsung and innovation)

(This column originally appeared in Tieto Viiko magazine, republished with permission of 'No Fear' author Pekka A. Viljakainen) Right now Samsung is the biggest technology company in the world. It’s also the only one that all-knowing American analysts rank in the top five alongside Facebook, Amazon, Apple and Google. The strategic difference with Apple is vast. Where Apple swears by a tight focus and a very l... Read more

How to write a business plan for VC's and business angels: an introduction for first time entrepreneurs

VC's and business angels read business plans slightly differently from other professionals. As a first time entrepreneur who's trying to raise funding, you should be aware of that. 1. People First, VC's and business angels look at the people who are going to run the business, people who are expected to give return on their investment. An old adage in venture capital circles says "I'd rather back an 'A' team with 'B... Read more

Will 2013 be the year that we finally leave paper invoices behind?

Swedish "anti-mail" solution Kivra just launched an iOS app to help users manage their paper mail and their bills. Kivra was launched last year by former Klarna partner and executive Robert Wahlström. Kivra is a digital mailbox where users can sign up and ask companies to send their important documents in electronic format rather than in the mail. It also offers a one click payment option to settle bills. Accordi... Read more