What a Mexican cement company can teach you about innovation

When business people claim to be seeking 'best practice' in their industry, that often means one of two things: they're asking a focus group what they want from the business or they're looking at what competitors in their industry are doing. Either way, it's doubtful that either of these will result in finding that magic 'best practice'. Take the first of these: focus groups. The worst way to design anyth...

Innovation: what we can learn from emerging market success

As the Eurozone’s economy faces a rocky road ahead and politicians seem unable to find a solution, maybe it’s time that businesses took it into their own hands to find ways to ride out the downturn rather than pinning all their hopes on a political solution. Even the most successful economies can’t wholly avoid the impact of a global downturn.  But those economies that we know as ‘emerging markets’ have...